If you are returning items send the item back to us and we will give you a full refund. Please fill in this returns request and will accept your return if within 30days of purchase returns form here.
* Christmas Returns Period for items bought From 1st November 2023 - 25th December 2023
is extended till 31st January 2024.
You will naturally wish to inspect the products you order and try them on for size. However, whilst you are deciding whether to keep your purchases, you do have a statutory duty to take reasonable care of the goods. Therefore, please ensure you do not damage the items (or the packaging) and, if you wish to return anything that it reaches us in perfect condition. Where an item has a hangtag attached, it must still be attached upon return
The goods are your responsibility until they reach our warehouse, so make sure they’re packed up properly and you keep your proof of postage. Camelbak.co.uk cannot accept responsibility for returned parcels which are not delivered to us.
*Please note, return postage costs are the responsibility of the customer and these costs will not be reimbursed. We will not refund the delivery charge from your original order if the goods are unwanted.